<aside> 👉 The importance of Patient Scheduling cannot be underestimated in the health care service delivery landscape. An online scheduling system allows individuals to conveniently and securely book their appointments online.
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Patient Scheduling Software has become an essential component of operating and managing healthcare facilities owing to their abilities to easily manage and create a systematic schedule customized according to the needs and requirements of individual patients and doctors.
Online scheduling software like Booking Social has become the most effective and efficient means to manage appointments and reservations. Moreover, it provides advanced functionality for process streamlining and the ease of access to facilitate constant touch among organizations and their patients.
When a patient misses a scheduled appointment, both the clinic and, the doctor, do not receive payment for that time slot. On average, a medical facility is said to experience a no-show rate of about 14%. This can amount to a significant loss in revenue and can cost the practice. For a medical practice with a yearly no-show rate of about 5-8%, depending on the size of the practice, the revenue loss experienced by the clinic could range from 3 to 14%.
Eliminating no-shows can also mean eliminating overbooking, which can mean patients disgruntled due to extended wait times.
An individual is needed to schedule an appointment over the phone calls during office hours, and therefore people need to work round the clock on the phone booking. With an online appointment management system, the individual or the patient can book an appointment at any time. It is seen that after business hours there is more than 55 percent of all appointments booked through online scheduling appointment systems.
Online systems make patient management easier and more efficient. Some online scheduling systems for appointments also have management of patient health records as part of the package. The organization can create a single point from which to save, update, manage and analyze patient information.