<aside> 💡 Healthcare services are growing with the increase in population and the number of patients who seek health care at hospitals, medical facilities, holistic groups, and physicians practice has improved significantly.

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Bookings, re-bookings, cancellations, reminders, follow-ups, and various other functionalities can now be easily achieved with efficiency and without all the fuss that is associated with manual appointment scheduling systems.

Challenges

• On-premise solution was not catering multiple locations 🗺
• Existing system was not distributed
• Customer self-service 🤞 booking was not possible
• Customer data 🖨 is widespread and not tracked effectively
• Software 👩‍💻 upgrade was not easy

Solution

• Cloud ☁ based appointment Management
• Customer self service enablement
• Customer & job history management

Benefits

One-Stop Solution for Multi-location Business 🗺 Managing multiple locations by getting a good view of what’s going on where with cross-location visibility capabilities. Identifies the available schedule of your employees based on the working hours, break hours, holiday, and business location from your website for your customers.

Calendar Scheduling 📆 Manage multiple staff scheduling, know your customer before they arrive. Ensure your employees are fully occupied, know who is working on what. Know the appointment status at any point in time.

Client Notes & Appointment History 📚 Keep track & share important data of your clients to improve your service

Customer Information Management 😎 Keep track of critical customer data including visit notes & service history to improve your service and understand your customer behavior.

Increase Patient Satisfaction 👌 Enable your patients to book a time slot at their convenience, reduce wait times with a waitlist in case a healthcare professional is unavailable, and reduce no-shows with automated reminders.

<aside> 🥰 Hospitals are evidently seeing the benefit of the appointment management system, overall 10% of the end to end patient interaction time(Especially the repeated document check and registration 🙋‍♂️) is minimised after implementation of online patient scheduling processes

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