<aside> 💡 Service is the most basic definition of a booking solution. To complete service definition we have to say when the service is available, duration of service, category of service, etc.

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Scheduling Service

Examples of services,

For skin clinic, services will be like Dermal Filllers, Tatoo Removal, etc – We are going to create service considering this use case.

Spa will have services like Hair Color, Bridal Mackup, etc

For hospitals, services will be like Cardiologists(Jack), Cardiologists(Tom), Allergists(Mark), etc

Create one on one service

Use Salesforce app launcher to choose “Booking Social” app.

Choose service tab and click on “New Service” button

Now is the critical part, you have to choose which types of service you want to create. Based on your nature of business you have to decide. For now, we are creating a one to one service considering ABC Clinic.

For one on one service we define the following fields,

• Service Name – Name of the service. This value will be displayed on books widget.
• Description – Description of the service with useful information for clients. This value will be displayed on books widget.
• Service Category – If we need to group services we have to choose the right category of service
• BKSL Account – Choose the appropriate business unit(Booking Social Account)
• Duration – Set the service duration. eg. 30 min or 45 min
• Available On - Set this field to let the booking available only for specific date
• Active – We have to make this active so that you can get this on booking screen

Create Expert and Assign to Service