<aside> đź’ˇ Appointment flow uses appointment paths to help your sales reps adopt and adhere to your company's booking process without getting sidetracked. Paths guide users and help them stay focused on important tasks so they can close more appointments quickly.
</aside>
The appointment path gives reps a visual representation of the stages required for working through a booking process. The appointment path appears with the stages and guidance when you set up for your staff work in the appointment workspace.
Navigate to Calendar from Booking Social → Home
In your Booking Social calendar page, you'll notice that different appointment slots are highlighted in various colors. These colors represent the current status of each appointment. The following appointment statuses are available:
The color codes associated with each appointment status serve as visual indicators to help you quickly identify the status of each appointment. This visual distinction is particularly useful when you have a busy calendar with numerous appointments.
Click “Configure” from Booking Social → Home
On the Business Unit configuration page, the "Status Configuration" field is utilized to establish both the status and color coding configurations.
Additionally, you have the flexibility to incorporate new statuses tailored to your business requirements and define their corresponding color codes.